The Strongest Warranty in South Carolina Well Services.
We don't just promise quality. We guarantee it — in writing, for 5 years.
Why It Matters
Here's Something Worth Thinking About.
When you're shopping for the water system that will serve your family for the next 30 years, do you really want the cheapest option? Do you want the lowest bidder providing your drinking water, your showers, your cooking water?
We don't think so. And we've built our entire business around that belief.
After 66 years of drilling wells across South Carolina, we know exactly what it takes to build a system that lasts. And we're willing to put our money where our mouth is.
The Austin Promise
The Three Austin Guarantees
Guarantee #1
5-Year Manufacturer's Warranty on Pumps & Tanks
Every well pump and pressure tank we install is backed by a 5-year manufacturer's warranty (pump and tank only). If it fails within 5 years, we coordinate the manufacturer's warranty claim on your behalf. No fine print. No runaround. This is exclusive to Austin Drilling — no other well company in South Carolina offers this.
Guarantee #2
Year 1 Service Guarantee — Free
Your first year of service is on us. If anything goes wrong with your new pump or tank in year one, we come out and fix it at no charge, excluding acts of nature (e.g., lightning, freezing). It's our commitment that we built it right the first time — and that we stand behind it.
Guarantee #3
Service Satisfaction Guarantee
Not satisfied with any service visit? We'll make it right or refund your service call fee. Period. We've been earning trust in this community since 1960 — one satisfied customer at a time.
The Reason This Is Possible
Why We Can Offer This (And Most Can't)
Most well companies can't offer a 5-year warranty because they don't control their own work. They subcontract the drilling. They use the cheapest pumps. They cut corners on installation.
We do everything in-house with equipment we own, pumps we trust, and crews we've trained. That's why we can stand behind our work for 5 full years — and why we rarely have to honor a warranty claim in the first place.
See the difference 66 years of doing it right makes.
Call us or get your free water analysis.